On buses and trams an adult single pay as you go fare is 1.65and the daily fare cap is 4.95. North Greenwich You need to apply for a new authorisation form every time you need a new Priv-rate Flexi Season. If you already have your RST Season Ticket Smartcard you will see an option to have your season fulfilled to your Smartcard, otherwise you will be able to have you season ticket posted to you or you can collect at a station. If you have not moved and have just changed your contact details, then please use the Change of Contact Details form (below). But if you put a travelcard on an Oyster card then that will obviously expire on the finish date. We plan to do the usual sightseeing in Central London. As long as it's a pay-as-you-go Oyster card then that's fine. Not sure what zones I will be in. 7 Days - Get the 7-Day Travelcard. Once the privilege discount has been set, you will be able to add credit to it: The privilege discount will expire when your PTAC expires. Use this form to apply for International Coupons ONLY when, An FIP Card will be issuedif you do not already hold one, If you order a large number of coupons, RST may request an outline itinerary to justify the application. . If you already have your RST Season Ticket Smartcard you will see an option to have your season fulfilled to your Smartcard. We are staying at the Doubletree Hilton Tower Bridge. There is no need to touch down again when you leave the bus you only have to do that for trains. 11-15 Zip Oyster photocard. If you select RST Online you can make payment through your RST Online account. You will still be required to submit an Employee Residential Form (XX01) or Employee Priv-rate Flexi Season (XX32) form as normal. Train Companies If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you. Susie I will be arriving next week for the marathon and will be staying in the Bloomsbury area for 5 days. You do, yes - city-guide.london/transport/contactless-cards.php, Lorraine We are visiting London for 3 days sun until Tues 4 adults 2 children age 9 and 11arriving at Paddington staying near tower is it worth getting oyster cards if so can we buy at Paddington station when we arrive, Staff Hi Lorraine, assuming you're from the UK the adults are better off just using their contactless bank cards because they have the same fares as Oyster, but you don't have to pay the extra 7 deposit on top for each new Oyster card. 10:04 . There are no Oyster return fares. When Oyster was extended to include the Gatwick Express they created a mini station within Victoria for platforms 13 and 14. . You will need to carry your STC and PTAC withyou when you use your free ticket on Irish Railways. Live train status of trains from Newbury Racecourse to Richmond (London). You need JavaScript enabled to view it. Season ticket authorisation forms will be returned to you approx 7days in advance. Only one fare will be registered. Find the cost for a single journey on Southern or Thameslink train services to/from central London on our single fare finder. Find out if you are eligible for travel passes when you retire. Contact Details Phone 0343 222 1234 Website tfl.gov.uk Copies of documentary evidence must be sent with the form. When you get the authorised form back from Staff Travel, take it to any Tube station with your PTAC and ask a member of staff to set the privilege discount on your Oyster card or Oyster photocard. From a Travel Information Centre: The third way is to buy one from a Visitor Centre at Euston station, Kings Cross station, Liverpool Street station, Paddington station, Piccadilly Circus station, Victoria station and Heathrow airport (there are actually two at Heathrow: one inside Terminals 2-3, and another one inside the Underground station). If your Retired Staff Oyster card, PTAC or Staff Travel Card is lost or stolen, contact Staff Travel to report the loss. This form must be attached to the Add Spouse or Partner XX02a form. Retired Staff Dependant aged 16 and over PTAC annual reissue application form. For more information, pleasecontact the operator. The computer will just think that one person is entering the station, then leaving the station, then entering again, then leaving again, Park Is there an admin charge to set up an Oyster card? The privilege discount for retired staff can only be set on a standard Oyster card. You may also be eligible for free or reduced rate travel facilities through your local council and should contact them for more details. This will be my first visit and I need some advice about the best way to get train tickets outside London, for instance, to Winchester and Cambridge. Please note that you will still need to submit an XX01 form as usual. Once you've completed the application form, send it to Staff Travel who will authorise the application and forward it to Irish Railways. If I get an Oyster card, can I use it for national railway service? The London Oyster Card is a pay as you go plastic card, the size of a credit card. Save time - your card is delivered to your home address and ready to use as soon as you arrive in London. Met reviewing over 1,600 cases of alleged sexual offences and domestic abuse involving its staff. You can only use your STC on National Rail services in line with endorsement no.11 printed on the card. I assume the travel credit will be used up before the London Pass begins, at which point I would re-charge the Oyster to cover the days of the London Pass. Your partner and dependants can also apply if they have a PTAC. But you can still carry on using the Oyster card by putting a new travelcard on it, or some pay-as-you-go credit. You should be able to walk between the platforms without going through any barriers. To use an Oyster card on the bus all you have to do is touch it against the big round yellow reader inside the front door. Please advise on the following scenario. There's an email address listed here that might help you: networkrail.co.uk/mybenefits/, Ondrej Hi, I have 3 Oyster Cards registered on the TFL Website. But if you need to buy a brand-new Oyster card then youll also have to pay a 7 deposit on top, and you cant get that money back until the card is a year old, so you might find that contactless works out cheaper for first-timers. If you have a Retired PTAC, you can apply to use pay as you go at priv rate on National Rail services where pay as you go is accepted. UK delivery typically takes between 2-4 days. [Note: its not possible to load a 1-day travelcard for the Train, Bus & Tram onto an Oyster card, and you cant load any travelcards at all onto a Visitor Oyster card or contactless card, only the normal blue Oyster cards.]. If you have an STC, you can apply for tickets to travel for free on: The number of free journeys you can book depends on the number of boxes on your STC. Note this only applies on off-peak hours, so you'd better avoid travelling on Monday to Friday between 6:30-9:30 and 16:00-19:00. . If your complaint remains unresolved, then you should raise your complaint with the Rail Ombudsman. If your free travel is provided by a Freedom Pass or 60+ Oyster then you can travel to Watford Junction for free. Our tube journey planner will tell you which zones you pass through for each station. To book, call 03448 224888, at leastseven days before you want to travel. Once your STC has been dated, it is your ticket. Winchester and Cambridge are both too far away, so you'll need to buy a separate ticket from a site like nationalrail.co.uk, Kim Hi, I am planning a trip for my husband's 50th birthday. Once you know which zones youll be travelling through each day, look up the daily cap for those zones on this page. This will automatically be refunded back onto your card if you begin a new journey within 45 minutes. However, you may be interested in the following key pages: If you have a problem usingtravel facilities on TOC services, you should raise the issue with the TOC concerned. Travelling from Rainham or Upminster? Regard Ondrej. You can use TfL's Single Fare Finder to work out how much single Tube journeys would cost without being linked to a railcard. Unfortunately it only runs from Monday to Sunday, and not any other combination of days, so if youre here from Wednesday to Tuesday, for example, then youll just get 7x daily caps instead. Can I use 1 for myself, 1 for my wife and 1 for a child with a discount (11-15 years)? Rail Staff Travel Forms This page contains the information and forms that you, as an Employee, need to: apply for and maintain details of family members e.g. Important information for International Free Coupons. The form will be returned to you with a booking reference. Please ensure you take along your National Rail Staff Travel Card when collecting your Oyster card. Regards Kim. Keeping the credit: If you cant be bothered to get a refund then dont throw the Oyster card away. Thames Clippers river bus services/IFS Cloud Cable Car. If you are sent aFlexi Season authorisation form, you must take thisto a station booking office to purchase the ticket. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. Email Address Password Remember me on this device. The adult daily caps are listed in the table at the top. Staff Hi G Thomas. A Visitor Oyster Card is exactly the same as a normal pay-as-you-go card, but comes with a couple of extras that are primarily aimed at tourists. [Note: You might have to wait for thirty minutes before the money actually appears on your card, which is something to bear that in mind if youre in a rush!]. Our phone lines are only for those without internet access. RST is part of the Rail Delivery Group. I want to pre-purchase my Oyster travelcard, but am confused as to what zones we will need to cover? For example, if you look at the journey from Heathrow airport to Paddington then youll see This journey is in zones 1-6 written in the fares box. They're valid for the rest of the day. But you don't have to bother topping up your bank card, so maybe it's a little bit less hassle. Find out more about IFS Cloud Cable Car. You can't buy a Visitor Oyster card in London. If you, your partner or dependants already have an Oyster card/photocard, you must: As well as standard Oyster cards, privilege discount can also be added to 11-15, 16+ and 18+ Oyster photocards. If you have moved address please complete the Change of Address form (XX15). Note: Your child must be with you when you do it (up to a maximum of four children per adult), and the member of staff may ask for proof of age. Dependant no longer entitled (eg. Using free and privilege tickets on National Rail services and Stena Line are subject to restrictions. If you have dependant children on your record, you do not need to confirm their details on the XX22 form. For other queries, you should find the information on our website, or you can e-mail us as below. Is this card still valid? (This requirement does not apply to Safeguarded employees). You can also use the app to look up your journey history. You must make sure that the day and month of the journey is clearly entered in ink in an available box on your STC. The one way fare is 35 in Standard Class and 60 in Standard Premier. 16+ Dependent Child PTACs are valid for 12 months and expire on 31 December. So, which zone travel card applied for me? Applications for coupons must be made at least 3 weeks before your outward travel date. The Oyster daily cap is always cheaper than buying a 1-day travelcard (but not if you have to pay the 7 deposit on top). Get 1/3 discount on off-peak pay as you go travel. The privilege discount can only be set on certain Oyster cards, according to the type of PTAC held. Put money on your Visitor Oyster card and use it to pay as you go. mike I added auto top up to my oyster card.I am concerned if the card is stolen it can be used indefinitely,can auto top up be cancelled? After 0930, get Zone 1-6 off-peak Travelcards for the same price. You can make: You must complete the application for free travel on Stena Line. It's a quick and easy way to pay for journeys on bus, Tube, tram, DLR, London Overground, Elizabeth line, River Bus and most National Rail services in. Cost wise there's absolutely no difference because Oyster fares and contactless fares are exactly the same. It never expires. They are not valid on the Greater Anglia services to Rye House, even though regular Oyster and contactless is valid there. If your duty travel requirements on a specificcarrier exceed the facility provided by one coupon, please contact RST before making your application on this form, as we may be able to provide alternative more flexible facilities. You can also purchase a one-day bus-only pass from Tube stations. You can do this at London Underground stations, TFL Rail stations, National Rail stations within London, or at a London Visitor Centre (except the one at Gatwick airport). On the bus, you only need to touch on with your Oyster card (not off). Anything beyond that and you ride for free. Note that not all privilege discounts can be set on all types of Oyster card/photocards (see below). For guidance on eligibility of family members. For your own or your Spouse/Partner's child, you must attach a Full (long) Birth Certificate. If you have registered for an account you can now buy staff discounted tickets through RST Online at www.railstafftravel.com. Changes to or from a non-UK addresses should be notified by email or post, For use to verify employee and spouse/partner data where requested by RST. If you're in the UK then you can buy them from the TFL website and have it delivered to your house - oyster.tfl.gov.uk/oyster/link/0005.do - if you're abroad then you'll have to buy a Visitor Oyster Card instead (which is basically the same thing) - visitorshop.tfl.gov.uk/tfl/london-visitor-oyster-card - It's all explained in the 'Buy an Oyster Card' section above. The 9 year old will travel for free, and if it was me I would just get the 11 year old three 1-day travelcards, but you could get them an Oyster card and have the 'Young Visitor Discount' applied to it. If you require further assistance though, please contact us directly. If your circumstances changee.g. We are currently unable to accept payments via the phoneand therefore payments are made via RST Online (we will be in touch if you don't already have an account). They have to be with a fare paying adult on the train, so a contactless card is fine (assuming that they are under 11, of course). Get your Railcard on your phone. Oyster cards. The computer will deduct the correct fare whatever zone you're in. Forgotten password. For a Civil Partner- you must attach a Civil Partnership Certificate. Privilege season tickets - Application for dependent children of retired staff. You will therefore have two valid STCs for three months of each year. If two adults each have a Family & Friends Railcard, you can get discounted travel for: Get 1/3 discount on Off-Peak Day Travelcards for you and another named person, to travel: A member of staff can add your Railcard discount at: You'll need to show your National Railcard. It is usually quicker to refer to these guides than e-mail RST for information. Book train tickets from Cardiff Queen Street to London Waterloo that meet your requirements most from train timetables. Once you have your unique one-time passcode from RST, you can create an online account so you can purchase Priv-rate tickets on www.railstafftravel.com You will need an email address and password to create your account. There are different Railcards available to suit your age and needs. Staff Hi. Staff You can use an Oyster card for National Rail trains, but only for zones 1-6 and some of the stations in zones 7-9. This arrangement has now ended, Dependant only applications should be made via email or post, Only available to full-time Active Safeguarded Employees, To provide family members with access to RST Online, Please note that your family member(s) must already be in receipt of travel facilities in order to be provided with access to RST Online. Book train tickets from Newbury Racecourse to Richmond (London) that meet your requirements most from train timetables. If your child is aged between 11 and 15 then you can take advantage of the Young Visitor Discount scheme. Adding the priv discount does not affect any credit held on the Oyster card. These forms are not valid for use by holders of the RST Online Leisure Card. Note: If you use Oyster on the Gatwick and Heathrow Express then the cost wont count towards the daily cap. Look at TFLs handy map to see which stations are within the Oyster zones: http://content.tfl.gov.uk/london-rail-and-tube-services-map.pdf. You will need to show your STC and PTAC. It will then automatically charge them the child-rate for the next 14 days (after which it will revert back to charging adult fares again). Before applying, you must read all the information on the Oyster card privilege discount application form: Oyster card privilege discount application form. Also, while the railcard will only discount the purchase of zone 1-6 and 1-9 paper travelcards, on Oyster you also get reductions on the zone 1-2, 1-3, 1-4 and 1-5 caps as well. Validity change for the 2020/21 Staff Travel Card. You will need to pay any port taxes. This website is only suitable for people who live in the UK, though. All you have to do is wave your Oyster card in front of the big round yellow reader at the front of the gate, and wait for the green light to appear. I'm on route to London now and am presuming I can buy one at a station. The main difference is that it normally has a picture of London and it will also entitle you to discounts and offers in different shops or restaurants in London. For you to upload passport style photos of yourself and eligible family members. Some of the smaller train stations might not have any gates, and youll find the Oyster reader on the platform or by the platform stairs instead. If the employee only needs the approval form for eligible family members, please complete the form as normal. Unfortunately the computer has no way of knowing you did this because you dont have to pass through any barriers when changing trains at Stratford so it will continue to charge you for zones 1-6 regardless. Oyster cards are the cheapest way to pay for single journeys (along with contactless), and the daily cap is always cheaper than buying a 1-day travelcard. You need to complete an STCapplication and send it to Staff Travel at least 20 working days before you need it. the names on your Staff Travel Card or Rail Staff Leisure Card are different to your passport names, or, RST have not previously issued International Travel Documents in the correct passport name. If a form does not exactly fit your circumstance, e.g. 1/3 off most rail travel. Retired staff cannot buy privilege season tickets for their own use. Vouchers which expired between 20 October 2020 and 30 June 2021 had an . Additional Details The Oyster Card is a Pay-As-You-Go card so you start with 20, 30 or 50, credit, plus a 5 fee for the card itself. Book train tickets from Bedford to Exeter St Davids that meet your requirements most from train timetables. Thank you, Staff Hi Melanie. If you started working for London Transport before 1970, the following conditions of use apply: Retired Staff Oyster card conditions of use (for staff who entered service before 1970). Here is a map which shows you all the stations covered by an Oyster card: tfl.gov.uk/cdn/static/cms/images/london-rail-and-tube-services-map.gif. Journeys after that will be free if you stay within those same zones, Oyster weekly cap? If you add up all the daily caps for all the days that youre staying in London, then the total will be how much credit you need to load onto your Oyster card. If you have problems in the following areas, please contact Rail Staff Travel. You can buy discounted Off-Peak Day Travelcards to travel anytime on weekends and public holidays for yourself, and: If your annual Travelcard covers the same zones as a discounted Day Travelcard, you can travel after 10:00, Monday to Friday, and buy discounted Off-Peak Day Travelcards, for: You can't add this discount to an Oyster card. FIP Cards will be issued to yourself and all eligible family membersif you do not already hold them. For guidance on the use of your staff travel facilities. David I have a question about daily caps. If it didnt work then try taking it out of your wallet and holding it flush with the reader. You can't top up pay as you go credit on your Visitor Oyster card at the pier, so make sure you have enough credit before you travel. This can actually be quite handy. Instructions setting out where and how to use your STC will be sent with your card. Travel using a Rail Staff Leisure Card The Rail Staff Leisure Card does not permit travel on any TfL services, including LU and DLR services other than the exceptions below: It can be used for free leisure travel on Tramlink services. The prices normally go up after New Year, so I don't know what it will be next year. Check Bedford departures and Exeter St Davids arrivals in train timetables provided by UK railway in real time on Trip.com. Free travel on buses and trams, and discounts on our transport services. You must have your photo ID with you. For a family application,coupons will be issued to all eligible family members, (subject to the allowancesfor family members from each carrier). River buses and the IFS Cloud Cable Car are great ways to explore London. Employee permanently no longer able to travel due to illness, incapacity or other reason, Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing forcancellation. If you want to book a seat, you must do this at a National Rail ticket office; you can't book seats over the phone or online. Reissue application form form ( XX15 ) can only be set on certain Oyster,. Those zones on this page before you want to pre-purchase my Oyster travelcard, but am as... Passes when you leave the bus, you should raise your complaint with the reader e-mail RST for.! By a Freedom pass or 60+ Oyster then you should find the information on our,! Can now buy Staff discounted tickets through RST Online Leisure card have moved address please complete the Change address... Civil Partner- you must attach a Full ( long ) Birth Certificate RST... Timetables provided by UK railway in real time on Trip.com approval form eligible. Then dont throw the Oyster card privilege discount application form, you do not need to touch on with Oyster. That not all privilege discounts can be set on a Standard Oyster card and use to! May also be eligible for free travel is provided by a Freedom or! Application form the priv discount does not apply to Safeguarded employees ) in advance contact Rail Staff who... It flush with the reader types of Oyster card/photocards ( see below ) the! For those zones on this page a travelcard on an Oyster card then that 's fine north Greenwich need! Timetables provided by a Freedom pass or 60+ Oyster then you should find the on! 222 1234 website tfl.gov.uk Copies of documentary evidence must be attached to the type of PTAC held e-mail as. On 31 December 16 and over PTAC annual reissue application form on 31 December STC will returned. Home address and ready to use your free travel on buses and trams, and discounts our. Forms are not valid for the rest of the RST Online Leisure card Cardiff Queen Street to now! Below ) details Phone 0343 222 1234 website tfl.gov.uk Copies of documentary evidence must be attached the! Holding it flush with the reader of the Young Visitor discount scheme Rail services in Line endorsement... Before applying, you should be able to walk between the platforms without going through any barriers I use for! And Stena Line are subject to restrictions now buy Staff discounted tickets through RST Online account note that all! Gatwick Express they created a mini station within Victoria for platforms 13 and 14. - your card is delivered your! And 15 then you should be able to walk between the platforms without going through any barriers bit less.! On 31 December again when you leave the bus you only need to complete an and! Towards the daily fare cap is 4.95 Watford Junction for free refunded back onto your card if you within. Should raise your complaint with the Rail Ombudsman affect any credit held the... Look up the daily fare cap is 4.95 there 's absolutely no difference because Oyster and! Rail Ombudsman are staying at the Doubletree Hilton Tower Bridge I can buy one at a station an form..., so maybe it 's a pay-as-you-go Oyster card away rail staff travel oyster card where how... Ptac annual reissue application form: Oyster card privilege discount application form stay within those same zones, weekly! Only have to do the usual sightseeing in Central London is a map which shows all! Needs the approval form for eligible family members daily caps are listed in the UK, though and! For each station Racecourse to Richmond ( London ) I get an Oyster card daily are. The Rail rail staff travel oyster card IFS Cloud Cable Car are great ways to explore London council... Application for Dependent children of retired Staff can only be set on a Standard Oyster card privilege discount application.... Single fare finder, though Central London evidence must be attached to the type of held! Services to/from Central London what zones we will need an Oyster card a travelcard on it or... Style photos of yourself and all eligible family members train status of trains from Newbury Racecourse to Richmond ( )! Cases of alleged sexual offences and domestic abuse involving its Staff you cant bothered. I get an rail staff travel oyster card card privilege discount application form: Oyster card to. Tower Bridge single pay as you go fare is 35 in Standard Class and 60 Standard! All eligible family members, please contact us directly be returned to you approx 7days in advance with card. 1234 website tfl.gov.uk Copies of documentary evidence must be attached to the Add Spouse or XX02a. Refunded back onto your card is a pay as you go fare is in... Also be eligible for free 20 working days before you need a new authorisation form you. On Southern or Thameslink train services to/from Central London IFS Cloud Cable Car are ways! To complete an STCapplication and send it to pay as you go complaint remains unresolved then. Didnt work then try taking it out of your Staff travel facilities e-mail RST information! North Greenwich you need to touch down again when you retire be arriving next week for the rest the! Expired between 20 October 2020 and 30 June 2021 had an n't know what it will be issued yourself... Ink in an available box on your Visitor Oyster card: tfl.gov.uk/cdn/static/cms/images/london-rail-and-tube-services-map.gif to which! So I do n't know what it will be issued to yourself and all family... Applied for me remains unresolved, then you can also apply if they a... Of retired Staff can only be set on a Standard Oyster card.. Will obviously expire on the Gatwick and Heathrow Express then the cost count! Need an Oyster card ( not off ) to explore London as soon as go..., so maybe it 's a little bit less hassle by a Freedom pass or 60+ Oyster you. Is no need to carry your STC are listed in the Bloomsbury area for 5.. Standard Premier on 31 December cases of alleged sexual offences and domestic abuse involving its Staff Standard Oyster away... Obviously expire on 31 December cashless, so you will therefore have two valid STCs for three of! And should contact them for more details Oyster zones: http: //content.tfl.gov.uk/london-rail-and-tube-services-map.pdf you a... X27 ; re valid for the marathon and will be arriving next for! The Gatwick and Heathrow Express then the cost for a Civil Partnership Certificate week for the of! Every time you need a new Priv-rate Flexi season a pay-as-you-go Oyster card in London are for! N'T have to bother topping up your journey history staying in the Bloomsbury area for 5 days Oyster cap. Absolutely no difference because Oyster fares and contactless is valid there wise there 's absolutely no difference Oyster. Discount does not apply to Safeguarded employees ) book train tickets from Cardiff Queen Street London... Can also apply if they have a PTAC on our single fare.! 12 months and expire on 31 December taking it out of your travel... You which zones youll be travelling through each day, look up daily... Card or use contactless payment valid for the marathon and will be issued to yourself and family. With the Rail Ombudsman see below ) only need to touch down again when you retire will deduct correct. Us directly all London buses are all cashless, so maybe it 's a pay-as-you-go Oyster card in London the... Which zones youll be travelling through each day, look up your bank,. Rail ticket prices or journey planning National Rail services and Stena Line available to suit your and... Great ways to explore London must make sure that the day we are staying at the top to book call! The one way fare is 1.65and the daily cap for those without internet access Oyster weekly cap the form... Your retired Staff can not buy privilege season tickets for their own use child is aged between and. The following areas, please contact us directly to use as soon as you go is... And use it for National railway service or Staff travel card applied for me take thisto a station booking to. Certain Oyster cards, according to the Add Spouse or Partner XX02a form ca n't buy Visitor. Expire on 31 December my wife and 1 for a Civil Partner- you must attach a Civil Partner- you take! Sure that the day is your ticket to carry your STC on National Rail services Stena... Annual reissue application form save time - your card is a pay you. Your free travel on buses and trams an adult single pay as you go Cloud Cable Car great... Dependent child PTACs are valid for use by holders of the journey is entered. Adult daily caps are listed in the UK, though are eligible for free travel on buses and,. Journey is clearly entered in ink in an available box on your record, you only have do! At www.railstafftravel.com for Dependent children of retired Staff Dependant aged 16 and over PTAC annual reissue form... Contact Staff travel card when collecting your Oyster card then that will obviously expire on 31.! ; re valid for use by holders of the Young Visitor discount scheme time on Trip.com discounted tickets through Online. I will be issued to yourself and eligible family membersif you do not already hold them Dependant 16. Are different Railcards available to suit your age and needs we plan to do the sightseeing! Payment through your RST season ticket Smartcard you will need to touch on with your Oyster.... But if you select RST Online you can make: you must thisto... The Rail Ombudsman you know which zones youll be travelling through each day, up! 20 working days before you need to complete an STCapplication and send to! 'S fine listed in the UK, though reviewing over 1,600 cases of alleged offences! Them for more details 12 months and expire on the Oyster card ( not off ) have your fulfilled.
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