I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. Hence, logging in with the affected account (Alias) will trigger the user ID error. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. I am not using Outlook anymoreOn Mac the Search function also was not working. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. That is frustrating because the field is required. One last method would be to sign in to your email associated with your Microsoft account. It definitely is an Office 365 account that was being used to log in in the previous computer. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? Microsoft will permanently delete any account which has not been active for the past 2 years. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Usually this error appears because of a simple typo. How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). Also, you might have knowingly or unknowingly deleted your Microsoft account. , It looks like theres already an account with. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. Sign in with your Microsoft account and password. Then the Problem was gone on Windows. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. Enter a different account or get a new one" when opening outlook through Power Automate. You can unsubscribe at any time, of course. You can also verify by asking close contacts to whom you have emailed from that account. Head over to Accounts, then Email & accounts. Use an alternate account to sign in (if one exists) or sign up for another one. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. I was having issues accessing my work/school account in the Calendar app on Windows 10. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Facts & prices for the new Microsoft Office. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. So frustrating. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. This worked in half a second. Type the security code intoVerify your identity,then selectNext. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. This seemed to have created the issue somehow. This is also happening to me. I then tried my email and the system worked. If you don't have one, you can create here. 2. I'm sure if I had created a local account it wouldn't have been an issue. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Power Platform Integration - Better Together! I used that email account to create this post. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. This is absolutely maddening. That Microsoft account doesn't exist. On Your Dashboard, click on click Schedule next exam button to select your exam. "That Microsoft account doesn't exist. Once the steps above have been completed, you should be able to log in to your Microsoft account. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. rev2023.3.3.43278. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. From there, check to see if your device is enabled. For Windows devices, try the following troubleshooting methods. Someone please tell me that there is a solution now. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. I'm just trying to play some minecraft. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Here at Business Tech Planet, we're really passionate about making tech make sense. How do I align things in the following tabular environment? In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. These computers were set up for organization and the one I re-installed I set it up for personal use. Guiding you with how-to advice, news and tips to upgrade your tech life. Microsoft doesnt explain that difference very well, or at all. "That Microsoft account doesn't exist. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. It says my account does not exist. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Enter a different account or get a new one. To learn more, see our tips on writing great answers. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. I cannot believe the idiocy of this design. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. If you are prompted for a product key, see Where to enter your Office product key. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. We only have 5 hosts so a domain seemed overkill. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Has anyone found a solution? Do you need it? Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. If this situation arises, use the primary User ID instead of the additional address. I've also tried an O365 works account I have after . A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Also, a user needs to request a reset of the primary account, not the additional e-mail address. Key Takeaways Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Thank you for posting to Microsoft Community. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error.
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