Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. Of course, we should have known that such a low bid was not reasonable to complete the labor, after the three other bids we received were so much higher, but we were desperate to find someone, anyone to do the work. Contact Sales. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. The only thing I could wish for would be a GENERAL RV Dealership closer to Huntsville, Alabama. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Couch framing falling apart from 1in screws being used. A representative has been notified and will be with you shortly. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. Message. New to RVing? Ill keep taking all suggestions and look a while longer. Does not include Hitch work or accessories. Listed 27 weeks ago in Cass . *All RV prices exclude tax, title, registration and fees, including documentary service fees. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. Thanks for the replies. This is leading me down a path of no confidence in THOR, as well as potentially never doing business with them again, it's simply bad business and I would also hope to educate any of their potential customers on what their ownership experience with **** will be like after a six figure purchase. ****************** was thankful that someone from Thor Motor Coach reached out. $97,999. The solenoid is subject to failure and if it does, the switch will do nothing. Radio and cameras not working - Thor Forums 1. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. He moved to a new position. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. Login to the Owner's Resource Portal to view manuals for older model years. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. For more information, visit. Thor A.C.E. Class A Motorhome - Thor Motor Coach CD Player. Everything is well documented. Generator in photo not included. Meet the redesigned A.C.E. Exterior 32" TV. This is Thors final offer as it has been stated multiple times. After countless emails and calls to *********************, we never heard from him again. If Tristen needs additional documentation, I will also be happy to send it. Everything with the purchase of this motor home was professionally handled by a group of really nice guys. Across from the sofa is a booth dinette. We make the transition smoother with this free Owners Guide. Did you recently have your batteries drain on you? 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA Both electrical circuits must be energized for either radio to work. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. Again, the deal fell through . Not sure where the in line fuse is located any help locating would be appreciated. We purchased a 2016 ************ 40xte with ****** miles on it. THOR AXXERA RADIOnot working??? - YouTube It is the original claim. My front radio has two fuses. No. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. More than 50 pictures were sent to Thor. Thor Motor Coach - YouTube Also, the emails show that we were assured that the issues that were reported when the coach was under warranty would be covered after the travel restrictions were lifted relating to the pandemic. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. **** has not acted in good faith, as the documentation will show. Then I tried the GFI in my 29m bathroom. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. Thor is saying to just patch it. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********. Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? He considered this an open case. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. Description. After changing the engine battery the radio and backup camera will not ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! 2017 Thor Challenger XE Rear and side cameras and radio not working. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. I am rejecting this response because:Customer (******************, owner of said vehicle: 2022 Thor Freedom Elite 23HF Motor Home) has identified issues and concerns in original complaint that have not been answered or addressed in this response from Thor.The reply from Thor "confirmed" that payment was made to ******* **** and arrangements could be made to pick up vehicle. Your Thor rep will be reaching out to you to gather more information on the concern. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. The issue is not closed nor has resolution been found. We have spent countless dollars and hours as well as travel time in dealing with this. We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. Yes. The slide ran very slow, it always seems too. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. Based on what was submitted to Thor, we see no warranty concern. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . 2019. They have it completely gutted to repair it. 2019 Thor Motor Coach Quantum KW29 - Rvusa.com As the smallest motorhome option, camper vans are welcome virtually everywhere. This allows the radio to run with the ignition key off. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. Learn More Class B Cab-Over Bunk. Countless hours spent on the phone, the computer, the road, only to have **** reject the bids we have presented. in fuel costs), then **** will kindly deduct the $2,000. He was advised for this to be reconsidered he would have to submit documentation including pictures of what his concerns are, in which he stated he would do so when the weather permits. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. Thor Motor Coach | Better Business Bureau Profile BBB is here to help. Then ***** struck, with travel restrictions in place. Thurmont, MD. Owners Manuals - Thor Motor Coach Do you need a one-stop shop for all things RV-related? **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. Not a fuse, not a wire. Select the desired vehicle below to view all the recalls for that particular make & model. Please contact us at 888-436-7578 for availability as our inventory changes rapidly. The pivotal combination of large Class A amenities with more power than a typical Class B RV. Fill out this quote form and we'll get back with you as soon as possible. How can **** choose to refuse to fix this chronic and widespread issue? We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. The same way they want they money on time, Included my vin number thor vegas **** 2022. Across from the bed there is even a place for an optional 32" LED TV. Then to ********* in ****. Number Of Televisions. Plus tax, title and license. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. It's been non-stop. Use/store switch in use mode? 2003 Thor Motor Coach jazz. Rear Bath. As an industry leader in innovative design, TMC builds a variety of unique styles, sizes and floor plans that feel custom-made - at a truly competitive price. 26 gallon black water tank and 31 gallon grey water tank. RV Wife. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? Which we received no assistance. Mine is under our bed but doesnt have one. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? The A.C.E. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. Thats where the water is coming in, it came that way from the factory. It drops down over drivers head onto safety pins. Description. Inventory shown may be only a partial listing of the entire inventory. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. Don't go searching for zebras just yet. I am rejecting this response because:This is the same response I received earlier. Paint. Mine is, and it seems a lot of folks on the Thor forum bring this up. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out Just for good measure, recheck those easy to access fuses in the panel in the coach. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. We are currently waiting on pictures and an estimate from the service center to determine how to proceed. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. You must log in or register to reply here. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. I am waiting for **** to call us back. Provide us with some basic info and well appraise your RV. We have a 2017 Thor motor home with a radio installed backup camera. The keep-alive lead isn't switched at all. Please select a year to search for available owners manuals. Explore Thor Motor Coach Products and Motorhome Brands I feel certain that once someone with authority has taken the time to review everything, they will see that this is NOT a new case, but an ONGOING case. Subject Line: 2020 ************ **** VIN ***************** To Whom It May ********** are writing today to ask Thor Motorcoach (TMC) for their help and support on honoring a request for out of warranty support. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. My Thor Rize was not properly built. As I have stated countless times. I had to send the slide out for access. It has generator in it but does not work. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. Also if your GFI isnt easy to locate, you may have one on the inverter itself. Well guide you through the process. She is also equipped with . Any price listed excludes sales tax, registration tags, and delivery fees. May 24, 2019 #9 Gary RV_Wizard Site Team Joined Feb 2, 2005 Posts 77,941 Location West Palm Beach, FL Report post. It is winterized and sitting in my driveway for the winter. Read full answer Mr. ******** needs to arrange pick up with the **** dealership. Save your favorite RVs as you browse. The Border Hookups Hit The Road With A New Song. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. We have spent more than three years trying to get these issues resolved. Thor Motor Coach's stands behind it's previous response, copied below. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. According to the call notes several of his concerns were discussed and further explained. Watch on. Standard and optional features listed on units may or may not reflect the actual in-stock unit. New 2023 Thor Motor Coach Palazzo 37.6 - Exploreusa.com We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. Thor Motor Coach Fuses and Breakers Reset and Replacement Hello all, new to the forum and a first time RV owner. 2016 Freedom Elite 28H with a Axxera radio. We have documented the roof concerns in case it does happen to be a concern. Like most: We went on our first trip this past weekend. We are so very happy with the coach we purchased! The pictures submitted to us show no concern of factory defect to the roof. Save your favorite RVs as you browse. THOR AXXERA RADIO.not working??? 2020 Thor Four Winds Moto | Recreational Vehicles | ksl.com This has all been dragging on for far too long. Brand: Thor Motor Coach. Model: Hurricane 29M. My husband was ill and could not drive the coach to *******. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Need advise, had a shop replace house battery and repair inverter. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. Customer Reviews are not used in the calculation of BBB Rating. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. The dealers in my area state that they dont even know what a ********* is and dont work on them. All of this back and forth is not fair to us, the consumer. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. This is NOT a new claim. 01/03/2023. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. We bought it new in 2018. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Can hitch up to 8,000 lbs. Complaints for Thor Motor Coach - Better Business Bureau Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. Spoil the RV owners in your life this Christmas with some of our favorite gifts. Have driven unit less then 250 miles since purchase. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. Posted January 8, 2016. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. These issues are ongoing, not new. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. ** September 10th we took the ** out. Our 2019 ************ Motor Coach seats have started to completely disintegrate. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. If you wish to set up a factory service appointment to discount you the $2000, please call ************. This is truly a manufacturer defect. RVers Ask: What's The Best Way To Sell An RV? New 2023 Thor Motor Coach Magnitude XG32 - Bishs.com Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. We have acted in good faith throughout this entire ordeal. Working at Thor Motor Coach | Glassdoor It may not display this or other websites correctly. Rates and amount financed are determined by credit history. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000.
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