and maybe a couple more hours before they can get it fixed. Advertisers above have met our Calls must originate from the US, or Puerto Rico. This is one of the worst experiences I've ever had with any company. Your new Straight Talk will be ready to complete activation when your old phone stops working. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. Get buying tips about Prepaid Phones delivered to your inbox. Depending on location, powered by 5G or 4G Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. All rights reserved. To use this option, simply visit the Straight Talk official website. WebOverview of Straight Talk Wireless complaint handling. Verification can help ensure real people write reviews about real companies. Consumers want to see how a business took care of business. Find answers to common Straighttalk questions below. Once the app and email has been set up, an icon will appear on the applications menu. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. Its just ridiculous. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! WebUnlocked phones youre bringing to Straight Talk. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. Have a Straight Talk question? Calls must originate from the US or Puerto Rico. This number worked fantastically, and I got all I needed accomplished! WebStraight Talk, Inc. I am probably leaving them after over 10 years. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. Corporate Advocacy Business Remediation and Customer Satisfaction Program. WebChat with one of our agents live. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. But you have exceeded the number of items allowed per order. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. I resisted but they insisted they needed the info and there would be no problem. HOURS OF OPERATION 7 days a week, 365 days a year. Please fill out the form below and we will be in touch with you ASAP. They refuse to credit my account and are charging me full price for another month without the service I paid for. I was forced to accept the free Verizon sim. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. Wondering if a report is missing? Transferred my friends number and now both phones are not working! If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. She switched me over and I told the next person what happened. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. You'll sit for hours waiting for help. No customer service at all. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. That dirty freaking bad customer service is awful at Straight Talk. Thanks SO much! Sorry you won't get any! I tried to pay my bill and they told me that they never got my money and wanted to charge me again. I use the app to refill my monthly service and it always goes off without a hitch! I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. Forget about data limits! I will be taking the phone back. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 Chat with Support Call Directly Need guided support? He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. You can contact us at 1-877-430-CELL (2355) to change it. I'm switching service I don't even want it anymore. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. Dont waste you time or money. I have purchased my plans by the year for long time as well. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. And should that be the case, you might want to cancel. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Billing & Payment. Click Submit'. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. You will also receive a text message with the details. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Available online only. All of a sudden my phone stuck in sos mode. Meanwhile, she said their is nothing wrong with my phone. WebCustomer Service Chat Access Reward Information Download it now! To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Customer service is the worst, worst trained individuals on the planet. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. When I got home to do the setup it said I had no service at my address. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. You'll see a list of merchants you've subscribed to. Press 1, then 5, then press # three times. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. I bought a service plan before my service cut off. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. There are many easy self service tips you can do to help you enhance your experience. Use the charger that came with your phone to avoid battery damage. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. I have been a customer for about 7 years (with 4 phones/lines) in my household. How Do I Activate My Straight Talk Phone? But they were so QUICK to take the money out of my account. He said he was sorry but not allowed to once the ticket said it was denied. I told them I would like a refund. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. The NEW $55 Plan will ConsumerAffairs is not a government agency. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. If you need more data, you can purchase a 2 GB data add-on option for $10. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Today I was told I would only need a credit card to sign up for service. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Get fast shipping and top-rated customer service. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. There is a charge for this service for noncustomers. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. If you paid for their service in advance, you are entitled to a refund. This whole situation is f*cked up and I dont know what to do. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Call (888) 442-5102 to request an unlock. ^FT WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. We value your privacy. By account information, we mean phone numbers, account numbers, login details, and more. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. They asked if they could call me on a different number to troubleshoot. Straight Talk does not own their own cellular towers. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. In my experience and for my needs Straight Talk worked very well for me. I turned it off and back on still no service. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. How those businesses take care of those complaints is what separates good businesses from the rest. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Please save your time and don't do this service. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Access the Wifi Optimizer to help reduce data usage. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Rates are subject to change without prior notice. That's how much they give a . Do not work with this company it's a scam. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. How Do I Purchase a Plan with Straight Talk? The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Once there, you can enter your mobile number to check your Service End Date. DEVASTATING to my business. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. A link has directed you to this review. @PBQB523 Focusing on our quality of customer service is our priority. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. Many consumers have expressed frustration with Straight Talk's phone-based customer service. I would not go through this company again for all of king midas' silver. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. After spending over 2 hours on hold they disconnect me. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? The $10 Global Calling Card must be combined with another Straight Talk Service Plan. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. BasicTalk 911 service operates differently than traditional 911. She did not tell me anything that would help me or even tell me she could help me get the phone. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Credit card and Account required for enrollment. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. Your Straight Talk phone uses the towers from one of these four networks. SMH!!!! Hopefully I can get them to unlock my sim so I can switch to something else. It is affordable and I like that I could bring my own phone. 2023 TRACFONE. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. on 2/28 at 3:05PM Straight Talk: Call 1-877-430-2355. > Change Credit Card or Checking Account. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel.
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